Privacy Policy

Last updated: August 20, 2025

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AR application (“VisionGuide”). Please read this policy carefully.

By using our App, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

• Account information (email, username, password)
• Profile information you choose to provide
• Feedback and communications you send to us

2.2 Information Automatically Collected

• Device information (device type, operating system, unique device identifiers)
• Usage data (features used, time spent, interactions)
• Performance data (crashes, errors, response times)
• Camera data: During scanning, we may capture and store camera frame images. These frames may be uploaded to our secure servers for debugging and visualizing scan states in our web platform. These frames are never used for advertising and are retained only as long as needed.
• Sensor data: With your permission, the App may access device sensors such as depth sensors, LiDAR, accelerometer, and gyroscope. This data is used solely to improve AR tracking, environment understanding, and processing accuracy.

2.3 Location Information

• Precise location data (only if you grant permission)
• General location information derived from IP address

3. How We Use Your Information

• Provide and maintain the App’s functionality
• Improve AR tracking, detection, and recognition accuracy
• Enhance AR experiences using device sensors (depth, LiDAR, motion)
• Personalize your experience
• Communicate with you about updates and support
• Analyze usage patterns to improve the App
• Debug and visualize scan states through our web platform
• Ensure reliability and prevent misuse

4. Information Sharing

We do not sell or rent your personal information. Data may be shared only in limited cases:

• With your explicit consent
• With trusted service providers who assist in operating the App
• When required by law
• To protect the rights, property, or safety of our users and others

5. Data Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

6. Data Retention

We retain personal data only as long as necessary to provide the App’s services, comply with legal obligations, or resolve disputes.

• Camera frames and related scan data uploaded to our secure cloud servers are retained until you choose to delete them through the web app dashboard (Scan Data Manager). These files are kept for debugging and visualization.
• Logs and files stored locally on your device (such as CSVs and captured frames) are automatically deleted after they are successfully uploaded to the cloud.
• You may request deletion of uploaded cloud data at any time using the dashboard or by contacting us directly.

7. Your Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Restrict processing of your information
• Data portability
• Withdraw consent

To exercise these rights, please contact us at the email below.

8. Children’s Privacy

Our App is not intended for children under 13. We do not knowingly collect personal information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

9. International Users

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR).
If you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA).
We do not sell personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the App.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: accounts@thohtdelta.in

Address: 74, Thadicombu Road, Dindigul, 624 001.